Privacy Policy
Effective date: July 23, 2026
Steel & Pipe Supply respects the privacy of customers, website visitors and business contacts. This policy explains the information we collect through this website, how we use it and the choices available to you.
Information We Collect
We may collect information you provide when you request a quote, contact us, create an account, place an order, subscribe to communications or otherwise interact with the website. This may include your name, company, email address, phone number, billing or delivery address, project details, order information and communications with our team.
Our website may also collect technical information such as IP address, browser type, device information, referring pages, pages viewed, approximate location and cookie or analytics identifiers.
Orders and Payments
When online purchasing is available, order and payment information may be processed through WooCommerce and third-party payment providers such as Stripe. Payment providers process card information under their own privacy and security practices. Steel & Pipe Supply does not intend to store complete payment-card numbers on its own website servers.
How We Use Information
- Respond to quote requests and customer questions.
- Prepare, process and fulfill orders.
- Coordinate pickup, delivery, freight and project requirements.
- Maintain customer accounts and business records.
- Improve website performance, content and marketing.
- Prevent fraud, abuse, security incidents and unauthorized activity.
- Comply with legal, tax, accounting and contractual obligations.
Cookies and Analytics
The website may use cookies and similar technologies needed for shopping-cart functions, account sessions, security, preferences, analytics and advertising measurement. Services such as Google Site Kit, Google Analytics, Google Ads or other integrated platforms may collect information according to their own policies and your consent choices.
How We Share Information
We may share information with service providers that support website hosting, payments, accounting, customer communications, analytics, marketing, shipping, freight, delivery, security and order fulfillment. We may also disclose information when required by law, to protect legal rights or in connection with a business transaction.
We do not sell customer conversation content or payment-card information to advertisers.
Data Retention
We retain information for as long as reasonably necessary to respond to requests, fulfill orders, maintain business and tax records, resolve disputes, enforce agreements and meet legal obligations. Retention periods vary according to the type of record.
Your Choices
You may request access, correction or deletion of personal information, subject to legal and operational exceptions. You may also unsubscribe from promotional email using the instructions in the message. Essential order, account and transactional communications may still be sent when necessary.
Security
We use reasonable administrative and technical safeguards, but no website or transmission method can be guaranteed completely secure. Do not send sensitive payment or identification information through an ordinary contact form.
Children’s Privacy
This website is intended for business and general commercial use and is not directed to children under 13.
Third-Party Links
The website may link to third-party websites or services. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this policy as the website, services or legal requirements change. The effective date above identifies the current version.
Contact
Questions or privacy requests may be sent to [email protected] or mailed to Steel & Pipe Supply, 3417 E 7th Ave, Tampa, FL 33605.